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Loss or Theft of Card

 As a Cardholder, I must notify the Bank immediately by calling on 2260 1000 if:

• a Card or an additional Card has been lost or stolen;
• the PIN has become known to a third party; or
• there is a suspicion that the Card or an additional Card and/or the PIN may have been misused in any way.

Following receipt of such notification, the Bank will immediately block the Card, the additional Card/s and/or Card Account so that no further transactions shall be possible until a new Card and a new PIN have been provided to me.

I shall be responsible for any transactions carried out using the Card, the additional Card/s and/or the Card Account or any details thereof before I notify the Bank as provided in this clause.

Notification of any of the events mentioned above must be made by the Cardholder by calling on +356 2260 1000 or +356 2260 1500 or by visiting any of the Bank’s branches during opening hours. Such notification may also take place at any bank branch displaying the Visa brand signage.

I may call Visa directly on 001 443 641 2004. Applicable charges for this are available here.

I shall provide all the necessary and relevant information as requested by the Bank in an attempt to stop misuse of the Card. I will consent to the Bank passing on any such information, as necessary, to other organisations involved in the card payment cycle to its advisors or sub-contractors and to the police.

If any Card or additional Card/s is/are found after being reported lost or stolen, it/they should not be used and should be returned to the Bank or cut diagonally in half. 


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Banif Bank (Malta) plc is a credit institution licensed by the MFSA to undertake
the business of banking in terms of the Banking Act 1994.